Where do you ship to?
We ship to Canada and the United States. Please reachout to us directly we may be able to accommodate shipping to your country. Inquire at Here. You can also refer to our Delivery page, for approximate shipping timelines.
I turned off the auto renew (canceled) my subscription, why did I receive a box this month?
If you turned off your auto renew (cancel) your monthly subscription after the 8th of the month, you would still receive a box for that current month. However, if you turn off your auto renew on or before the 8th of the month, you will not receive a box for that current month. Additionally, if […]
How can I switch the frequency I receive boxes?
To update the frequency in which you receive boxes, you would have to log into your account. Select “my subscriptions” from the dashboard. Find the subscription you would like to update, select change your plan, located under the product name. Scroll down to the order form, from the frequency of boxes drop down menu, select […]
Do subscriptions going to the same address ship together?
Yes, we ship subscriptions going to the same address together. Please note that while multiple subscriptions will arrive in the same box, each of the subscriptions will be packaged and labeled accordingly.
Where can I find my tracking information for my shipment?
You can find your tracking information for your shipment by logging into My Account. Once your order ships, we will also send you a shipping notification email with the tracking information. In some cases, tracking information may not be available depending on the destination and method of shipment. Be sure to mark our email address […]
What is Curiosity box’s story?
You can find our whole story Here.
How do I contact Curiosity Box?
We are happy to help! Please reach out to us Here or leave us a message at, 1(800)485-6082. One of our team members will review your request and will send you a personal email response. (Usually within 24-48 business hours)
What is your privacy policy?
You can find the details of our privacy policy Here.
How can I find out where my package is?
You can check the status of your order online by logging into My Account. Once your order ships, we will also send you a shipping notification email with the tracking information. In some cases, tracking information may not be available depending on the destination and method of shipment. Be sure to mark our email address […]
The tracking information is unavailable on the carriers site, how can I find out where it is?
In some cases, tracking information may not be available depending on the destination and method of shipment. One of our team members would be happy to review for you. Please contact us Here.
